Please contact your insurance provider for a complete list of your "in network" and "out of network" benefits. Make sure to inquire about your deductible as well. Every patient's insurance plan is different, therefore it is your responsibility to understand your provider's plan. NLM will not have the details of your policy. Please be aware that lab companies do their own
Your first naturopathic appointment is scheduled for 60-90 minutes in order to provide adequate time to address all concerns. Return office visits are between 15-45 minutes long, depending on the appointment type. Please be aware that insurance billing is based on time and treatment.
We also offer Time of Service rates for patients who don't use insurance. Please call/email for pricing!
Please arrive 15 minutes before your first appointment to fill out paperwork and provide the front desk staff with a copy of your insurance card and ID.
PIP (Motor Vehicle Accident)
L & I (referred by L&I doctor)
Kaiser - Only PPO plan
In Network insurances accepted at NLM:
NLM does not accept Medicare, Molina, or any state insurance
New Patient Paperwork
Missed Appointments, Appointment Cancellations and Late Arrivals:
If you need to cancel or reschedule an appointment, please call to let us know at your earliest convenience. If we do not answer the phone, please leave a detailed message and we will return your call as soon as possible. Note that appointments cancelled with less than 24 hours' notice (yes, even Monday appointments) will incur a fee equal to half the cost of the visit. Missed appointments ("No Shows") will also incur a fee equal to half the cost of the visit. If you are more than 10 minutes late to an appointment, this will be considered a "No Show" and incur a fee. There is often a wait list for each practitioner as well as urgent appointment "add ons" throughout the day so if you cannot attend your appointment, we need to know as soon as possible.
NLM gladly offers text reminders as a courtesy before appointments, however it is the patients responsibility to remember their appointments. If the text does not go through or you do not receive one and miss your appointment, it will be considered a no-show and incur a fee. We offer reminder cards as well so please feel free to ask for one at your next appointment!